Heel Support Orthotics

Full-length orthotics with a cushioned heel and balanced foot support, popular with people who spend long hours on their feet.

A cushioned heel area absorbs impact where it lands hardest, while the supportive shell and medium arch keep the foot balanced and steady. The EVA top layer adds comfort from heel to forefoot.

Key Features

• Medium Profile Arch Support – Balanced support to encourage natural alignment.

• Full-Length Design – Continuous support from heel to forefoot.

• Heel Cushioning Pad – Absorbs impact for all-day comfort.

• EVA Metatarsal Bar – Offloads pressure from the forefoot for balanced weight distribution.

• Gel Forefoot Cushioning – Enhances comfort and reduces impact during walking or standing.

• Smooth Top Cover – Minimizes friction inside shoes for a comfortable fit.

Who They Suit

• A heel-cushioning orthotic popular with people who spend long hours on their feet.

• Provides all-day cushioning and comfort, even for those without specific foot conditions.

• Ideal for daily wear, walking, and light activity
  

• Active or on-your-feet lifestyles

Fit & Footwear

• Best suited to trainers, casual shoes, and any footwear with a removable insole

• Full-length design ensures secure positioning within the shoe

Instructions for Use

1. Remove Existing Insoles
   Take out any removable insoles from your shoes before inserting the orthotic. This ensures proper fit and prevents overcrowding.

2. Insert the Orthotic Correctly
   Place the orthotic into the shoe with the heel seated firmly at the back and the arch aligned with your natural arch.

3. Check Fit Before Walking
   Ensure the orthotic lies flat, does not slide, and does not curl at the edges. Your foot should feel supported but not unstable.

4. Wear With Suitable Footwear
   This orthotic is designed for shoes with limited space, but footwear should still be supportive with a firm heel counter. Avoid very soft, unsupportive shoes.

5. Wear With Socks or Stockings
   Wearing socks or stockings can help improve comfort and reduce friction during the break-in period.

Break-In Period

Because this orthotic features an arch support, it may feel firm or uncomfortable initially. This is normal and expected.

Recommended Break-In Schedule

• Days 1–3: Wear for 1–2 hours per day

• Days 4–6: Increase to 3–4 hours per day

• Days 7–10: Gradually increase to all-day wear as tolerated

Important Tips

• Mild arch or muscle soreness is common during the adjustment phase.

• If discomfort becomes sharp or painful, remove the orthotics and reduce wear time the next day.

• Do not attempt to “push through” significant pain — gradual adaptation is key.

Most users fully adapt within 1–2 weeks, after which the orthotic should feel supportive and comfortable. Following the break-in period, our orthotics can be worn during everyday activities, beginning with walking and standing, and gradually increasing activity levels.

Care & Maintenance

• Wipe clean with a damp cloth as needed

• Do not machine wash or soak

• Air dry only — keep away from direct heat

• Transfer between similar shoe types if required

Medical Disclaimer: This orthotic is not a substitute for professional medical advice, diagnosis, or treatment. Results may vary — please consult a healthcare professional if you have ongoing pain or medical conditions. For more information, refer to our Terms & Conditions.

Enjoy free UK shipping on orders over £60.

For international orders, shipping costs are calculated at checkout based on your location and package weight.

We want you to feel confident in your purchase therefore, if you purchase an item online, you have the right to refund your order within 14 days of receiving the goods, in accordance with the Consumer Contracts Regulations 2013.

Prefabricated/Non-Custom Products

• Returns are accepted within 14 days of delivery
  
• Items must be unused, unworn, and in original packaging
  
• Refunds are issued to the original payment method once approved

Custom Orthotics

Because custom orthotics are made specifically for you, they are non-refundable once production has begun. However, your comfort matters to us.

• Adjustments are included within 30 days of delivery
  
• If fit or comfort issues arise, we’ll work with you to make reasonable modifications
  
• Refunds are not offered for change of mind once custom fabrication has started

Appointments for Custom Orthotics

• Cancellations must be made at least 24 hours in advance of appointment otherwise a charge will apply
  
• Late cancellations or missed appointments may not be refunded

Faulty Items

If you receive an item that is faulty or not as ordered, please contact us within 14 days so we can arrange a replacement or refund.

How to Request a Refund or Adjustment

Please contact us with your order number and details. We aim to respond within 3 business days.

Our prefabricated orthotics are made using durable, high-quality materials designed to provide reliable support and everyday comfort.

Each pair may include:

• A polypropylene shell for firm, lightweight support and improved foot alignment
  
• EVA cushioning, foam layers, and Poron® to enhance shock absorption and reduce pressure in high-impact areas
  
• A breathable mesh fabric top layer to promote airflow and comfort
  
• PU leather detailing for added durability and a smooth, comfortable finish
  

Materials and layer combinations may vary depending on the specific model to ensure optimal comfort, support, and performance.