Shipping policy

Order Processing:

  • All orders are processed within 1-3 business days (excluding weekends and holidays).
  • You will receive a confirmation email with tracking details once your order has been shipped.

Shipping Rates & Delivery Estimates:

  • We offer standard and expedited shipping options at checkout.
  • We offer free shipping for items over £45 within the United Kingdom.
  • Standard shipping typically takes 5-7 business days for domestic orders and 7-14 business days for international orders.
  • Expedited shipping options are available for faster delivery.

Shipping Carriers:

  • We partner with reliable carriers such as USPS, UPS, FedEx, and DHL to ensure timely and secure delivery.

International Shipping:

  • We ship worldwide! However, international delivery times may vary based on location and customs processing.
  • Customers are responsible for any customs duties or taxes imposed by their country.

Order Tracking:

  • Once your order has shipped, you will receive a tracking number via email to monitor your shipment’s progress.

Lost or Delayed Shipments:

  • If your order is delayed beyond the estimated delivery time, please contact us at info@stanceorthotics.co.uk, and we will assist you in tracking your package.
  • We are not responsible for lost or stolen packages but will do our best to help resolve any issues.

Address Accuracy:

  • Please ensure your shipping address is correct at checkout. We are not responsible for orders shipped to incorrect addresses provided by customers.

If you have any questions regarding our shipping policy, feel free to reach out to us at info@stanceorthotics.co.uk. 

Thank you for shopping with STANCE ORTHOTICS!